Lead Trainer & Quality Assurer

Emma heads up our quality assurance and takes the lead on the training that takes place at GEM Compliance Training. Emma supports and mentors the trainers at GEM to ensure that our courses are delivered consistently to a quality standard. Emma has been working in the training industry for more than ten years in a variety of roles. Emma trained as a First Aid Instructor over six years ago and has been delivering First Aid training courses ever since alongside her other roles.

Prior to this Emma worked in various management positions in the childcare sector where she was responsible for all staff members and children as well as many aspects of safety, safeguarding and training. Emma has spent a number of years delivering apprenticeships in a range of sectors and has also delivered teacher training courses and qualifications.

Emma is qualified to Level 5 in Teaching and holds Assessor and Verification qualifications to Level 4. Emma has also achieved her Level 5 Diploma in Leadership and Management.

In her free time Emma enjoys spending quality time with her family, friends and new baby son Declan. She also likes to keep active by having long walks with her dog, ‘Minnie’ and when possible to go on holidays!